I wasn't sure what form of Regex you were supporting (grep, egrep, perl, python, or something else), but I'm having problems using a rule to select based on a subject regex. I have the following rule:
Subject matches regex "[.*1] [a-zA-Z0-9]{6}-[a-zA-Z0-9]{6}-[a-zA-Z0-9]{6}"
apply to "Messages Only" subscription: All Subscriptions
If I click on Apply All or Apply Selected, it fails to select articles such as
Where would I look for logs to see why this is or isn't working. I verified the regex expression with strings on a regex verifications site and it passed this string pattern. I don't know why this rule is failing. Where can I look.