Lost connection

Pagliotz

Randomly, Usenapp loses the connection, as in the attached image, and I must wait a few minutes to go in another unread message, and even an already read message.

Andre

If you previously read a message then it is already one your disk and will not be downloaded again. If you still experience a delay to open an previously downloaded message then it isn't a lost connection, but something else.

Are you using a virus scanner or other resident system tool that could interfere?

Pagliotz

Andre
No, I have absolutely no antivirus or anything else that optimizes connections or other stuff.
Anyway, I don't mean that I can't go back and see a previously downloaded message, but the opposite. The connection freezes/stops, as in the image I posted at the beginning, and I can't open another message (also if the headers were already downloaded). The problem is that the connection stops and I must wait also 10 minutes :-(
In the meanwhile I can check my mails or surf the web with no problems, that's why I think about an app problem. Is there a way I can send you any kind of log?

Andre

To enable the network logger, please go to Preferences->Download->Advanced and enable the setting "Enable socket debugger". Then restart Usenapp.

Next you can access the log file under File->Open LogFile.

When this 'freezing' happens again please email me the logfile and also a screenshot of the full Usenapp window.
Hopefully that gives more inside information about the problem you experience.

Andre

The logfile you emailed shows connection error -9806 (errSSLClosedAbort)

The reason:

You probably have SSL enabled while your server (server address) does not support SSL.
Or you have disabled SSL and try to connect to a server that just supports SSL.
Or you try to connect to a port that doesn't match your SSL setting.

Possible solutions:

Disable SSL and connect to port 119.
Check your Usenet provider for the correct server settings.

You can change these settings in Usenapp Preferences->Servers

Pagliotz

Andre
I disabled SSL and connected to port 119. It seems working, thank you ;-)

Andre

Good to hear 🙂

Andre

Don't forget to turn off the "socket debugger". Otherwise your log file is filled like crazy.